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The content of this contract shall apply to every on-line purchase through website www.kannabia.es, owned by Colección Sur S.L (hereinafter the Provider). The acceptance of the present document will imply that the user:

  1. Has read, understands and comprehends the content of this document.
  2. Has the sufficient capacity to contract.
  3. Accepts all the obligations set forth herein.
  4. Has reached the legal age.

These conditions shall be valid indefinitely and applicable to every on-line purchase through this website.

The provider reserves the right to unilaterally modify the aforementioned conditions, without prejudice to the goods or promotions previously purchased.

The confirmation of the user’s legal age will always be necessary. Otherwise, no transaction will be carried out and the user will be asked to leave the website.

The identity of the parties

On the one hand, the Provider:

Colección Sur, S.L.

VAT Number:  B18920991. Phone Number: 958408892, e-mail: info@kannabia.es.

On the other, the User.

Subject of the contract

The purpose of this contract is the regulation of the sales relationship between Colección Sur S.L and the user after accepting the corresponding box during the purchasing process.

The contractual relationship emanating from the purchase entails the delivery of a particular product, in exchange for an agreed price published in the website.

General information

Both parties attest these general conditions of purchase, excepting other special conditions specifically agreed.

Kannabia Seeds warranties the quality of their seeds with a 90% warranty for genetics. Because of their organic origin and nature, the company cannot be held 100% responsible for the use and maintenance of the products, as well as the conservation and germination processes carried out by the client.

The seed stock is strictly controlled, and fast and constantly renewed respecting the cure periods. Moreover, Kannabia Seeds carries out germination tests regularly and only releases the absolutely warranted results. Although, as indicated before, seeds are alive products, therefore once the product leaves our warehouse, the germination power cannot be 100% warranted.

Sativo seeds can only be germinated in those countries where it is permitted by Law. It is the client responsibility to enquire about the local law and act accordingly.

Thus, under no circumstances would Kannabia Seeds be liable for any shipment seized by customs or similar entities. Contact your domestic institutions for more information.

Kannabia Seeds will not be liable for third-party illegal misuse of our products.

Purchasing process

The purchasing process will be carried out in the language chosen by the user in our website. It will be indicated before starting the process. Prices and delivery terms will apply to national and international orders which will comply with Spanish Law, as the purchase is made in Spain. The currency used shall be the euro exclusively. Nevertheless, equivalencies in other currencies can be dynamically checked in the website.

The user must be registered in the web prior to purchasing any product offered by Colección Sur S.L. First, the product will be selected after clicking on ‘Add to cart’. The products will be included in the ‘cart’ and can be checked at any time.  Moreover, the user will be able to increase the number pieces per product, to include new ones or cancel others.

Once every field has been filled in, the next step will be clicking on ‘Update cart´ to verify that all the mandatory fields have been correctly filled out in order to continue with the purchasing process.

The information submitted will be saved for future purchases, together with the e-mail address and the password. Colección Sur S.L warrants the data confidentiality according to its Privacy Policy. 

Order delivery

Orders will be delivered in the address freely designated by the user. Deliveries will be made by couriers or mail services, and delivery time will vary depending upon the location of the delivery. The Provider shall not be responsible or liable when deliveries could not reach their destination because the information provided by the user is incorrect, inaccurate or incomplete; or if this happens though no fault of the shipping company allocated for this purpose, such as the absence of the recipient.

The delivery times and availability are approximate and may vary according to different factors such us the product nature, destination zone, the number of units, the payment terms, delivery problems, stockouts, etc.

Without limiting the foregoing, Colección Sur S.L shall not be held responsible when taking the measures required of diligent retailers to make the delivery in due time, or as soon as possible.

In the event of failure to perform the contract when the goods or services hired were not available, the user should be duly informed and able to be refunded of any sums of money previously paid as soon as possible or in any case within a maximum of 30 days.

In the event that the goods or services ordered were not available, having been expressly informed of such a possibility, Colección Sur S.L shall be able to provide a product or service of equal or superior quality, as long as they do not result in a price increase.

In accordance with Legislative Royal Decree 1/2007, of 16 November, passing the consolidated text of the general Law for the Protection of Consumers and Users; in case the supplier fails to perform the contract on the grounds that the goods or services ordered are unavailable, the consumer and user must be informed of the situation and shall be able to obtain a refund of any sums paid as soon as possible and in any case within a maximum of 30 days.

Price and shipping fees

The price shall be the one indicated in the product description including VAT, and it will be the final price of the product. Shipping fees will be communicated once submitted the delivery address and will be automatically displayed on the website.

Orders of no less than 29€ will be sent with no additional shipping costs, a flat-rate of 6€ will be charged on those under 29€.

The customer accepts that the price of some products may vary in real time; nevertheless it will always be communicated in advance to the user.

Web clients will accumulate points for their purchases which could be traded in for products or rewards.

Payment terms

In a third step, the user will choose the desired payment term between the two available:

  • Credit Card: Cajamar Point-of-sale terminal is used and accepts Visa and Mastercard cards.
  • Bank transfer: The total cost of the products will be paid in advance to the bank account provided throughout order processing. Once received, the shipment will take place. The following are the account numbers:
    • LA CAIXA
      • Account Number: 2100-2560-18-0210052411
      • IBAN (For overseas bank transfers within Europe): ES35 2100-2560-18-0210052411
      • SWIFT (For overseas bank transfers): CAIXESBBXXX
  • Collect on Delivery: For purchases made in Spain.
  • Others: The user will indicate the desired payment term to be verified by Kannabia team.

Finally, the information submitted will be verified and the order confirmed. The provider will send e-mail certifying that the purchase has been performed.

Sending procedure

Once the payment term has been confirmed (immediately, in case of credit card payments), the parcel will be prepared to be picked up by the transport agency. Parcels are generally sent twenty-four hours after the payment has been confirmed.

Shipping fees include packaging, handling and delivery services.

Right of withdrawal

The user shall have a period of 14 days after receiving the product to return it back.  The cost of product will be refunded after verifying that no manipulation of the product has occurred and the packaging is original. Otherwise, no refund will be made.

Returns will only be accepted in their original packaging and without any signs of tampering. Tampered goods or those in poor condition will not be refunded. Return expenses will be covered by the consumer.

Furthermore, when a seed failure occurs and it is not attributable to the user (problems with germination or beyond the germination process itself), the deadline for return will be 30 days after submitting the following form.  Return Form.

According to our technician’s criteria and approval after careful consideration of each particular case, a new seed will be sent. Replacement costs, once approved by the technician, will be covered by the company.

Applicable law and jurisdition

In order to solve any disputes related to this website or the activities carried out on it, Spanish legislation will be applicable, and the parties expressly agree to submit to the aforementioned. The Courts of Granada will be competent for the resolution of any conflicts arising or related to the use of this website.

All the aforementioned conditions shall be governed and construed in accordance with Spanish legislation, regarding any issue not expressly set forth herein. Colección Sur S.L and the user, accept the jurisdiction of the Courts of Granada for the resolution of any disputes that may arise from the provision of products and services subjected to these conditions.

Likewise, the provider and the user shall subject their conflicts to the arbitration provided in the Arbitration, Consumer and User Defence legislation, or any other out-of-court alternative dispute resolution systems established in codes of practice and other self-regulatory instruments.